Teams Mobile Device App

Set up and sign in to Teams

Open the Teams mobile app and sign in to your Initech work account.

About 8 minutes Follow at your own pace

Before you start

0 of 7 steps done

Open Teams

Open Microsoft Teams on your mobile device.
Enter your work address

Tap Sign in. Use your full Initech email address. Choose Work or school account if asked, then enter your work password.
Complete Authenticator verification

If prompted, switch to Authenticator, approve the sign-in you just started and enter the displayed number when requested. Return to Teams afterwards.
Follow company setup prompts

Your organisation may require a device PIN, Company Portal or a work profile. Follow the steps supplied by IT; ask for help if a prompt is unfamiliar.
Allow useful app permissions

Allow notifications if you want incoming-call and message alerts. Teams will request microphone and camera access when needed for calls. You can keep the camera off for voice calls.
Check the account

Tap your profile picture or initials near the top. Confirm your work address and Initech organisation. Switch if a personal account is selected.
Find Chat and Calendar

Use the bottom navigation for Chat, Calendar and Activity. Some items are under More. Channels may be inside Chat or in a separate Teams area.

Teams on the web is not supported in a phone browser; use the mobile app.
Use the same Microsoft 365 account as Outlook and OneDrive. You do not need a separate Teams password.

The app says I need a licence

Ask IT to check the Teams service assigned to your work account. Some Microsoft 365 subscriptions exclude Teams.

I miss incoming calls

Check that Teams notifications are allowed in your device’s settings. Also check whether Do Not Disturb or battery restrictions are silencing alerts.

Menu names can change as Microsoft updates the apps. These official pages include further instructions.