Microsoft 365 Help Find, upload and organise files on a mobile device
Create a folder, upload a job photo or document, and find it again.
Before you start
- Sign in to the OneDrive app with your work account.
- Have a photo or file on the phone that is suitable for uploading.
Follow these steps
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Check the selected account
Open OneDrive and tap your profile picture or initials. Select your Initech work account, then go to Files or My files.
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Open the destination folder
Tap the folder where the file should go. The title and back arrow help you see where you are. Avoid uploading straight into an unrelated shared folder.
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Create a new folder if needed
Tap the + or Add button, which may be at the top or bottom. Choose Create folder or Folder, enter a clear name, then confirm.
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Start the upload
Open the new folder, tap + > Upload, and choose a file or photo source. Allow access to the selected files or photos if your device prompts you.
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Choose the correct items
Tap the photo or document you need, then use the phone’s Select, Done or Open confirmation. The exact button depends on the file picker.
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Wait and check
Leave OneDrive connected while it uploads. Refresh the folder if needed, then tap the uploaded item and check it opens correctly.
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Rename or move a file
Tap the … beside the item. Choose Rename to change the name, or Move, select a folder and confirm Move here.
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Find it next time
Use the search bar or magnifying glass and enter part of the file name or job number. Check Files/My files as well as Home if the document is not recent.
You have finished when…
- The uploaded item appears inside the intended work folder and opens successfully.
Helpful tips
- Upload a small test photo first if this is your first time using the app.
- The Scan option can turn paperwork into a document; check that every page is readable before saving.
- Deleting in OneDrive removes the cloud item. To save phone space, use the Online only option for offline items instead.
Something looks different?
The picker cannot see my file.
Look in the phone’s Files/Downloads location or choose a different source in the picker. Check OneDrive has permission to read that item.
The upload stops.
Check the internet connection and OneDrive storage. Keep the app open while a large upload finishes; use Wi-Fi where practical.
Microsoft help & further guidance
Menu names can change as Microsoft updates the apps. These official pages include further instructions.