OneDrive Mobile Device App

Free phone storage used by offline files

Remove OneDrive’s offline copies while keeping the original cloud documents.

About 5 minutes Follow at your own pace

Before you start

Connect the phone to the internet.
Check that any recent work has saved to the cloud before removing offline copies.

0 of 7 steps done

Understand what takes space

Normal files listed in OneDrive are in the cloud. Files marked Keep offline or Make available offline also have a copy on your phone and use phone storage.
Open your work account

Open OneDrive, tap your profile picture or initials, and select your Initech work account.
Find downloaded offline files

In the profile menu, open Files Available Offline or the offline-files view. You can also find the item in Files/My files and look for its offline marker.
Select the file or folder

Press and hold the item, or tap the … beside it. Read the menu carefully.
Remove offline availability

Tap Online only. On versions using a toggle, turn off Make available offline or choose the equivalent remove-offline option. Do not tap Delete.
Check the result

The item should leave the offline list or lose its offline marker, while remaining in your normal OneDrive file list. Open it with internet to confirm the original is still available.
Prepare for a job with no reception

If you need a file offline later, open its menu while connected and choose Keep offline or Make available offline. Wait for the download before leaving coverage.

The item is still in your work OneDrive and is no longer marked for offline use.

Offline means downloaded onto the phone. Online-only means an internet connection is needed.
Keeping whole folders offline depends on your subscription and app support. Individual file controls may be available when folder controls are not.
Offline files in OneDrive are primarily for reading. Do not assume offline edits in another app will update the original; verify the saved location and cloud copy.
This does not remove separate files saved to your mobile device’s Downloads folder or copies created in other apps. Review those separately only after checking the cloud original.

I do not see Online only.

Check whether the item is actually marked offline. Some versions show an offline toggle instead; the option may differ for folders.

The phone still shows some OneDrive storage use.

The app itself and temporary previews also use space. This action removes selected offline copies, not every app cache or separately downloaded file.

Menu names can change as Microsoft updates the apps. These official pages include further instructions.