Microsoft 365 Help / Staff guides
Teams Web

Set up and sign in to Teams

Open your work account and find chats, meetings and team channels.

Before you start

  • Your own Initech Microsoft 365 email address and password.
  • Access to your Authenticator phone if MFA is required.
  • Your account needs a licence that includes Teams; some Microsoft 365 plans are sold without Teams.

Follow these steps

0 of 8 steps done
  1. Open a browser

    Use an up-to-date Microsoft Edge or Google Chrome on a computer. Click the address bar at the very top of the window.

  2. Go straight to Teams

    Type https://teams.cloud.microsoft/ (also teams.microsoft.com) and press Enter. Bookmark this page so it is easy to find again.

  3. Choose your work account

    Enter your full Initech work email address. If a different account is already shown, select Use another account. Select Work or school account if asked.

  4. Sign in securely

    Enter your Microsoft 365 password. Complete any Authenticator prompt that belongs to this sign-in. On a shared computer, decline an offer to stay signed in.

  5. Remain in the browser

    If Microsoft offers to open or download the app, choose the option to continue using the web version. Wait for your chats and calendar to load.

  6. Check your account

    Select your profile picture or initials. Confirm your work email and Initech organisation before opening or sharing work material.

  7. Allow calls when prompted

    When you first start a call, allow this Teams website to use your microphone and camera. You can leave your camera switched off for voice-only calls.

  8. Learn the navigation

    Chat holds messages and often channels; Calendar holds meetings. If Teams has its own button, use it to find channels. Sign out from your profile menu when finished on a shared computer.

You have finished when…

  • Your profile shows your work address.
  • Your chats and calendar open without an access error.

Helpful tips

  • In a combined layout, channels live inside Chat. In a separate layout, there is a Teams button.
  • You only set up MFA once for your work account; other apps reuse it.

Something looks different?

It says I do not have access to Teams

Ask IT to check your Teams licence and account. Installing the app does not add a missing licence.

I see a different company or personal chats

Open your profile menu and switch to the correct work account or organisation.

Microsoft help & further guidance

Menu names can change as Microsoft updates the apps. These official pages include further instructions.

Next guide in this sectionTest your microphone and speakers