Microsoft 365 Help / Staff guides
Teams Web

Upload and organise team files

Put files in the correct channel, create folders and find them again.

Before you start

  • Know the team and channel where the document belongs.
  • Have permission to add or edit files in that location.

Choose the option that matches your screen or the task you want to do.

Store a document in a team channel

0 of 9 steps done
  1. Find the channel

    Open Chat, then the channels list; in a separate layout, select Teams. Expand the team name and select the correct channel.

  2. Open the channel files

    At the top of the channel, choose Shared or Files. If Shared first shows a list of links and files, open its file-library view when offered.

  3. Open the right folder

    Double-click the folder where the document belongs. Use the folder path above the list to go back up one level.

  4. Create a folder if needed

    Choose New or Create, then Folder. Enter a clear name such as Site handover and select Create. Open the new folder.

  5. Upload your file

    Select Upload, then Files if asked. Find the document on your computer, select it and click Open. Wait for the upload to finish.

  6. Check the uploaded copy

    Open the document from the channel and confirm it is the intended version. Changes made in the shared Office document save back to this shared location.

  7. Rename or move carefully

    Use the file’s three-dot menu for Rename or Move to, if available. Tell colleagues before reorganising files they are using.

  8. Share a link to the file

    Use Copy link or Share and post the link in the channel with a short explanation. This helps everyone use the same document.

  9. Use SharePoint for more controls

    If a file command is missing, use Open in SharePoint from the channel library menu. Continue in the browser using the same work account.

Send a file in a chat

0 of 3 steps done
  1. Open the intended conversation

    Check the participants before attaching a file. A chat file is stored in the sender’s work OneDrive and shared with the conversation.

  2. Attach the document

    Use the attachment or Actions and apps button beside the message box. Choose the file from your computer or OneDrive, check its access settings, then send.

  3. Find it later

    Open the chat’s Shared tab. For long-lived company documents, use the agreed team or SharePoint folder instead of relying on a person’s chat storage.

You have finished when…

  • The document is visible in the intended channel and folder.
  • A colleague with channel access can open the correct copy.

Helpful tips

  • Use meaningful names such as Site-12-Handover-2026-11-07 rather than final-final2.
  • Deleting a shared file removes it for other users too. Ask before deleting or moving company records.

Something looks different?

Upload or New is missing

You may have read-only access, or be in a summary view. Open the library in SharePoint and check with the owner.

Someone cannot open my link

A copied link does not always grant access. Check Share or Manage access and use the permissions guide.

Microsoft help & further guidance

Menu names can change as Microsoft updates the apps. These official pages include further instructions.

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