Teams Desktop App

Test your microphone and speakers

Make sure you can hear other people and they can hear you.

About 6 minutes Follow at your own pace

Before you start

0 of 8 steps done

Connect your headset

Plug in your headset, or connect it by Bluetooth before opening the settings. A headset usually gives clearer calls than a laptop speaker in a noisy office.
Open Teams settings

Near your profile picture at the top, click the three dots Settings and more. Select Settings.
Open Devices

Select Devices in the settings list. Look for Audio settings or Audio devices.
Choose the correct equipment

Select your headset under Speaker and Microphone. If you have several devices, match both names to the headset you connected.
Run the test

Click Make a test call. Follow the spoken instructions and say a short sentence when the test asks you to record a message.
Listen to the playback

Check that you can clearly hear your recorded voice. Review the result screen. If it is silent, recheck the selected microphone and any mute switch on the headset.
Check the camera preview

Back in Devices, choose your camera under the video settings. Open its privacy shutter if it has one. You should see yourself in the preview.
Check again before a real meeting

On the meeting joining screen, confirm the selected audio device. A microphone with a line through it is muted. You can turn the camera off and still join with sound.

Check the physical mute switch on your headset as well as the Teams mute button.
If you move to a different headset, repeat the check.

No microphone sound

Check Teams device selection and Windows Settings > Privacy & security > Microphone. For web calls, also check the browser site permission.

There is echo

Use a headset, lower speaker volume, and make sure a second phone or computer is not also playing the same meeting.

Menu names can change as Microsoft updates the apps. These official pages include further instructions.