Microsoft 365 Help Set up OneDrive on your Windows computer
Connect your work OneDrive so your files appear in File Explorer.
Before you start
- Your own Initech work email address and password.
- Your phone for Microsoft Authenticator, if your sign-in asks for it.
- An internet connection.
- Use your own approved Windows profile. The company may manage this setup for you.
Follow these steps
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Open OneDrive
Click the Windows Start button, type OneDrive, then open the OneDrive app. If it is missing, ask the office to install Microsoft OneDrive.
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Start the work-account sign-in
Enter your full Initech email address and click Sign in. If OneDrive is already open with another account, click its cloud icon near the clock, then the gear > Settings > Account > Add an account.
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Choose the work account
If Microsoft asks which account type to use, choose Work or school account. Enter your work password; use the new password if the office has recently reset it.
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Complete the security check
Follow the Microsoft Authenticator prompt on your phone. Only approve the sign-in you have just started. If registration is requested, follow the Authenticator guide first.
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Keep the suggested folder location
On This is your OneDrive folder, read the location and click Next. Leave the default location unless the office has told you otherwise.
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Review any folder-backup screen
If asked to back up Desktop, Documents or Pictures, follow the office’s choice. This changes where those folders are stored. If unsure, pause and ask before enabling it.
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Finish the introduction
Continue through the explanation of cloud files, then select Open my OneDrive folder. You should see a work folder such as OneDrive – Initech Solutions in File Explorer.
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Check the work account is ready
Click the OneDrive cloud icon near the clock. Confirm the account is your work account and there is no sign-in or sync error. Existing files may take time to appear.
You have finished when…
- The work OneDrive folder is visible in File Explorer.
- The cloud-icon panel shows the correct account and no unresolved error.
Helpful tips
- OneDrive – Personal is a separate account. Keep business files in the approved work location.
- A folder visible in File Explorer may still be online-only; the cloud icon tells you whether it needs the internet.
Something looks different?
I can only see my personal OneDrive.
Use the cloud icon > Settings > Account > Add an account, then sign in with your work email.
Sign-in fails or the account has no OneDrive.
Check you chose the work account. Ask the office to check your password, licence and OneDrive access; do not create a new personal Microsoft account.
Microsoft help & further guidance
Menu names can change as Microsoft updates the apps. These official pages include further instructions.