OneDrive Desktop App

Find, upload and organise files

Use File Explorer to create folders and copy files into your work OneDrive.

About 8 minutes Follow at your own pace

Before you start

0 of 7 steps done

Open your work folder

Press Windows + E to open File Explorer. In the left side, click OneDrive – Initech Solutions, or the OneDrive entry showing your organisation’s name.
Go to the correct location

Double-click an existing folder to open it. Use the arrow beside a folder in the left side to expand it. The path along the top shows where you are.
Create a folder

Click New > Folder, or right-click a blank area and choose New > Folder. Type a clear name such as Site photos – Example job, then press Enter.
Copy a file into OneDrive

Find your original file in another File Explorer window. Right-click it > Copy. Return to the new OneDrive folder, right-click a blank area > Paste. Copy leaves the original in place.
Wait for the upload

Watch the Status column. Circular arrows mean work is still in progress. Keep the computer connected until the OneDrive cloud panel reports that files are up to date.
Check the cloud copy

Click the OneDrive cloud icon near the clock and select View online. Find the same folder and file. This confirms the file reached OneDrive.
Rename or find a file

Right-click a file > Rename to improve its name. To find something, use the search box at the top-right of File Explorer while inside the work OneDrive folder.

Your new folder and file appear in OneDrive on the web as well as on the computer.

Use clear names with a job reference and date, for example JOB123_Switchboard_2026-11-07.jpg.
Deleting a synced work file also deletes it from OneDrive and affects anyone sharing it. Use Free up space to remove a local download.
For a mistaken edit, right-click the cloud file > Version history. For a deleted file, check Recycle bin in OneDrive on the web.

A red cross or error appears.

Click the OneDrive cloud icon to read the actual error. Check connection, available storage and the file name; ask the office if it persists.

The file is still only in Downloads.

Files outside the work OneDrive folder are not uploaded by this process. Copy the file into the correct OneDrive folder and check sync.

Menu names can change as Microsoft updates the apps. These official pages include further instructions.