Microsoft 365 Help / Administration
Light Administration

Check subscriptions and available licences

View product status, assigned seats and subscription details without changing billing.

About 5 minutes Follow at your own pace

Before you start

  • An account permitted to view billing, such as the appropriate Billing Administrator role.
  • Access to the relevant billing account; partner-supplied subscriptions can have different visibility and controls.

Follow these steps

0 of 6 steps done

  1. Open Billing

    In the admin centre, select Billing → Your products. Select Show all if Billing is hidden. In Simplified view, open Subscriptions.

  2. Choose the correct billing account

    If Change billing account appears, check which account contains the company’s subscription. Do not assume an empty list means that there are no licences.

  3. Read the products list

    Check each product’s name, status, total licences and assigned licences. Look for the exact product needed by the staff member.

  4. Open one subscription

    Select the product name to see its details. Read the renewal or end date, billing frequency, purchased quantity and provider details where shown.

  5. Check licence availability

    Open Billing → Licences to check assignments and available seats for a product. This page may combine seats from several subscriptions with the same product name.

  6. Pass on the findings

    Record the product, available seats and any warning or upcoming renewal for the company’s licence owner. Purchasing, reducing quantities, cancelling and changing recurring billing are separate decisions.

You have finished when…

  • You can identify the relevant product and its subscription status.
  • You know whether a spare licence is available or the licence owner needs to investigate.

Helpful tips

  • Unassigning a user’s licence frees an assignment; it does not automatically reduce the purchased quantity or monthly bill.
  • Subscriptions bought through a partner may require that partner or the primary IT administrator for billing changes.

Something looks different?

Billing or a subscription is missing

Your role or billing-account permissions may not allow it, or the product may be supplied through a partner. Ask the company’s licence owner.

The totals differ between the two pages

Your products shows subscriptions separately. Licences can combine multiple subscriptions for the same product.

Microsoft help & further guidance

Menu names can change as Microsoft updates the apps. These official pages include further instructions.